Warranty
Our Commitment to Quality
Lachairs Commercial Products stands behind every item we sell. We partner with industry-leading manufacturers to ensure that our products meet the highest standards for commercial-grade durability and performance.
Warranty Coverage by Product Category
Folding Chairs & Banquet Chairs
12-Year Limited Warranty on frame and structure. 2-Year Limited Warranty on finish and surface treatment. This warranty covers manufacturing defects in materials and workmanship under normal commercial use.
Folding Tables & Banquet Tables
12-Year Limited Warranty on frame and leg mechanism. 5-Year Limited Warranty on tabletop surface against delamination and manufacturing defects. Does not cover surface damage from improper cleaning, cuts, or extreme impact.
Lounge & Outdoor Furniture
5-Year Limited Warranty on frame structure. 2-Year Limited Warranty on cushions, fabric, and finish. Outdoor furniture warranties cover fading and material degradation under normal outdoor exposure.
Carts, Dollies & Storage
5-Year Limited Warranty on welded frames and structural components. 1-Year Limited Warranty on casters, wheels, and moving parts.
Replacement Parts & Accessories
90-Day Limited Warranty on replacement parts including foot caps, glides, and hardware components.
What Is Covered
- Manufacturing defects in materials and workmanship
- Structural failures under normal commercial use within rated weight capacity
- Weld failures on steel frames
- Delamination of tabletop surfaces not caused by misuse
What Is Not Covered
- Damage from improper use, abuse, or accidents
- Normal wear and tear including scratches, dents, and surface marks
- Damage from improper cleaning chemicals or methods
- Modifications or repairs performed by unauthorized parties
- Products used outside their rated weight capacity
- Fading or discoloration from extreme environmental exposure beyond rated specifications
How to Make a Warranty Claim
- Contact our warranty department at warranty@lachairs.com or call 800-531-9968.
- Provide your original order number, product details, and a description of the issue.
- Include clear photographs showing the defect or damage.
- Our team will review your claim within 3-5 business days and provide a resolution — which may include repair, replacement, or credit at our discretion.
This warranty gives you specific legal rights, and you may also have other rights which vary by state. This limited warranty is the sole and exclusive warranty provided by Lachairs Commercial Products.