Frequently Asked Questions

Click 'CREATE BUSINESS ACCOUNT' in the header or visit the registration page. Fill out your company details and submit. Our team reviews applications within 1 business day and you'll receive an email once approved.

Wholesale accounts are available to verified businesses including event rental companies, hospitality venues, interior design firms, restaurants, educational institutions, government agencies, religious organizations, and resellers.

Once your business account is approved, log in to view wholesale pricing. Browse our catalog, add items to your cart, and proceed through checkout. You can also request a quote for large or custom orders.

We accept ACH transfers, company checks, and major credit cards. Net 30 payment terms are available for approved business accounts.

We ship to commercial addresses throughout the US and Canada via LTL freight and ground carriers. Lead times vary by product and quantity — estimated ship dates are provided at the time of order. Freight shipments require a loading dock or liftgate service (additional fees may apply).

Currently we ship within the United States and Canada. For international inquiries outside these regions, please contact our sales team.

Products may be returned within 30 days of delivery, subject to a restocking fee. Items must be in original condition and packaging. Custom and made-to-order items are non-returnable. Please visit our Return Policy page for full details.

Yes, all products are covered by manufacturer warranties. Warranty periods vary by product — ranging from 1 year to 12 years depending on the item. Visit our Warranty page for details on specific products.

Yes, we offer custom fabrication services for bulk orders. This includes custom colors, finishes, dimensions, and branding. Contact our sales team to discuss your project requirements.

Yes, wholesale pricing is available to all approved business accounts. Additional volume discounts may apply for large quantity orders. Contact your account representative for a quote.

Log in to your account dashboard to view order status, tracking information, and order history. You'll also receive email notifications when your order ships.

Our headquarters is in Los Angeles, CA, with additional distribution centers in Houston, TX and the New York metro area. Visit our Contact Us page for full addresses and phone numbers.